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December 18, 2025 -

Welcome to our comprehensive FAQ guide for TenBet Casino, designed to assist you with the most common queries players have when engaging with this popular online casino. With a focus on mobile gaming, we will explore everything from registration to withdrawals, ensuring you have a seamless experience no matter where you are.

Step 1: Registration

To get started at TenBet Casino, you need to create an account. Follow these steps:

  1. Visit the tenbet website or open the mobile app.
  2. Select the “Register” button on the home screen.
  3. Fill in your personal details, including:
    • Name
    • Email address
    • Date of birth
    • Address
    • Phone number
  4. Choose a username and password.
  5. Accept the terms and conditions, and confirm you are over 18.
  6. Click on “Submit” to complete your registration.

Remember, TenBet Casino is licensed by the UK Gambling Commission (UKGC), ensuring a safe environment for players.

Step 2: Claiming the Bonus

Once registered, you can claim your welcome bonus. Follow these steps:

  1. Log in to your TenBet Casino account.
  2. Navigate to the promotions section, usually found in the menu.
  3. Find the welcome bonus offer, which typically includes:
    • 100% match bonus up to £200
    • 35x wagering requirement
  4. Click “Claim” to activate the bonus.
  5. Make your first deposit to receive the bonus amount.

Make sure to read the terms and conditions associated with the bonus to fully understand the wagering requirements and eligible games.

Step 3: Making a Deposit

Depositing funds into your TenBet Casino account is straightforward. Here’s how:

  1. Log in to your account and go to the “Cashier” section.
  2. Select “Deposit”.
  3. Choose your preferred payment method from the following options:
    • Debit/Credit cards
    • e-wallets (e.g., PayPal, Neteller)
    • Bank transfer
  4. Enter the amount you wish to deposit (minimum typically £10).
  5. Provide any required payment details and confirm the transaction.

Step 4: Playing Your Favourite Games

Once your account is funded, you can start playing. Here’s how to navigate the mobile interface:

  1. Select the “Games” tab from the homepage.
  2. Browse through categories such as:
    • Slots
    • Table games
    • Live dealer games
  3. Tap on a game to load it, and use the touch interface for smooth gameplay.
  4. Adjust your bet size and start playing!

Step 5: How to Withdraw

Withdrawing your winnings is just as easy as depositing. Here’s how:

  1. Log in to your account and navigate to the “Cashier”.
  2. Select “Withdraw”.
  3. Choose your withdrawal method (the same as your deposit method is recommended).
  4. Enter the amount you wish to withdraw (minimum typically £20).
  5. Confirm the transaction and wait for processing.

Withdrawal times may vary based on your chosen method, with e-wallets typically being the fastest.

Common Issues and Solutions

Here are some common issues players may encounter and their solutions:

Issue Solution
Login problems Check your username and password. Use the “Forgot Password” link if necessary.
Bonus not credited Ensure you have met the deposit requirements and check the promotions page.
Withdrawal delays Contact customer support if your withdrawal hasn’t processed within the expected timeframe.

With this guide, you should now be well-equipped to navigate TenBet Casino with ease, especially from your mobile device. Enjoy your gaming experience responsibly!

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